Silverstream Medical Centre Welcomes New Patients
Phone and Video Consultations
We have had great success with our phone and video consultations, and would like to encourage you to use our online booking form to access these to get in contact with a doctor.
Face to Face Consultations in Clinic
When you book your face-to-face appointment by calling us, you will be asked a set of screening questions related to COVID-19 to keep you and our team safe. We are continuing to offer our usual service when there is an acute need as well as for immunisations and wound care.
As always, if it is an emergency, please contact 111 rather than contacting the practice.
COVID-19 Assessment and Swabbing
If you feel you have symptoms or are at risk of covid19, flu-like symptoms, please call us first and we will get one of our clinicians to call you to arrange a FREE assessment and arrange a COVID-19 swab if necessary.
We have flu vaccines available. If you have not had yours, call us to get immunised.
Routine Health Care
We are resuming gradually routine screening , call us to enquire.
If you have any skin lesions of concern it is important to have them checked. Please make a telephone consultation with one of our doctors.
Lockdown and Mental Health
In view of COVID-19, we know that stresses and tensions are bound to rise. If you are in danger of hurting yourself, or feel that you are a danger to others please call 111. Otherwise feel free to book in with one of our team for a video or phone consultation. Remember you can also text or phone 1737 any time of day or night to be connected for free to a trained counsellor.
The Anxiety Trust https://www.anxiety.org.nz/ is a good resource offering remote counselling services 6 days per week, including late hours. Many people are eligible for funding so it is worth having a look at their website.
The alcohol and drug helpline is also only a call away – call 0800 787 797 or text 8681 any time of the day or night, or visit their website alcoholdrughelp.org.nz
Our Online Booking and Repeat Prescription Form has changed! Please follow the prompts to log in to the new system to enable you to continue to access these services.
To create an account from home : https://help.connectmed.co.nz/hc/en-us/articles/360003125612-Creating-a-ConnectMed-account
CONTRACEPTION DEVICE FUNDING
Did you know that there is funding available to many people for Long Acting Contraceptive Devices?
Please Book an appointment with one of our GP’s if you would like to discuss or call the nurse for further details.
The clinic has now been open for 20months and it has been lovely meeting our newly enrolled patients
as well as those needing accident and acute care.
We understand that it is big decision to enrol in a new practice and we welcome people to pop in and have
a look at the centre and meet with the team if you have any questions about our services.
Don’t forget Healthline too. Free health advice from trained registered nurses – 0800 611 116.
Are you ok?
A lot of us are feeling on edge and upset right now. Disasters and big shocks take a toll on all of us and coping is not always easy. These practical tips remind us of the small things we can do to look after ourselves and others, even when times are tough.